The natural way something operates, works, and unfolds. A journey from one point to another, to an outcome, conclusion, realization, or pausing point.
Melinda Cates
Processing is your experience of the process.
Melinda Cates
Facilitation is an approach that focuses on process and processing. It is about making it easier to make progress in the process and processing of the process.
Melinda Cates
Self-facilitation is applying a facilitation approach to yourself internally where a part of you is in the facilitator role asking yourself questions to work through any internal processing you are experiencing.
Melinda Cates


Facilitation is not just an approach you apply to meetings, training or one on ones; it is an approach to life and self-facilitation is a way of life.

I facilitate and coach individuals in exploring their emotional, mental and sensory processing, so that they can release that which is limiting them and keeping them suppressed, and reconnect to the potential and beauty of who they are. 

I assist individuals to find their way on their adventure, to get from one point to another. Through assisting them to raise their awareness of their process and processing and uncover and explore the answers they have within them, to achieve what they want.

The discovery and outcomes that can be achieved through others being guided to discover their own answers and empowering themselves to take responsibility for their own journey and decisions, is true and sustainable change.

I train and resource individuals in developing their self-facilitation and facilitation ability.

Melinda Cates


There is nothing more intriguing and glorious than seeing, hearing, sensing and experiencing natural human processes and processing unfolding. Each step, each element unfolds in a magical way, it all makes such amazing sense and has such a beauty to it.

As a facilitator I have years of experience in understanding and knowing human process and processing.

What individuals discover, where groups evolve to and what businesses experience and what communities go through and how cultures develop, has its own rhythm, fluidity and purpose. More importantly, the process of an individual is the most magical thing.

There is a process to everything in life. It is looking for and finding the patterns, the links, the connections , the meaning and working with all of these elements.

Human processing has so many dimensions, depths, mystery’s and yet similar reasoning and steps to it.

When you stop being scared of your own process, your processing and the process of life. And when you truly trust the process, then everything happens for a reason. Everything happens at the time it was meant to happen and for your benefit.

I facilitate people’s processing.


I am a talker and I love expressing myself verbally. So writing in my later years came about through me downloading and expressing my emotional processing and also in developing my businesses. As I grew to love expressing myself through written word, I relished designing training programmes, reviewing and creating many many many policies and procedures.


Now I get to write the I Make a Difference collection of books.


I also get to write my blogs.


I now also get to design online training programmes. 

When I design programmes, and I work with the programme content and structure, I focus on two key things

1. The process of the people and what they go through. Their emotional, mental and physical processing on the journey through the programme

The process of each area that is explored, in how we experience what we process internally, what all the components and elements are of this process and how it unfolds.

2. That the approach to the delivery of the programme is a facilitated one, where the participants:

  • are facilitated to draw upon their knowledge, experience and ability
  •  are empowered to own the process. And grow their ability to facilitate their learning.


People who attend training sessions, for me, are called participants. The intention of the term is that every individual is participating in the process together. Every person in the space learns from each other. As much as the participants are learning so is the trainer.

Training is the exploration and upskilling of people in certain areas of life and business. 

I train people in an array of areas. The key focuses being personal development and leadership (including managing emotions and behaviours and anger management). As well as facilitation skills, and leadership. 

The programmes I have designed I also deliver.

I deliver training with a facilitated approach. 

The people who attend training have extensive knowledge, skills and experiences. So why teach people to suck eggs, when they can be guided to know what they know. I work with them so that they can apply what they know in their work and life.

I design and deliver training programmes including the I Make a Difference Personal Exploration Programme and the U Make a Difference Facilitation Programme.

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